An All In One Medical App is capable of offering multiple services on one platform. This includes booking an appointment for more than a dozen different types of doctors, video consultations, pharmacy delivery, calling an ambulance, booking a veterinarian, and much more. Being a powerful app, acquiring it will be very beneficial for your business to garner more registrations and loyal customers. In this blog, you will learn about the workflow, design, development, and key services in detail.
Introduction
Mobile app development is no longer restricted to IT-only companies, as small businesses use apps to remain competitive in their respective markets. Today, iOS and Android app development has become an essential gateway for small businesses to connect and feature their services without doing paid advertising.
The reason behind such a significant change in the app development market comes from the change in user behavior. In developed countries, the smartphone usage rate is more than 60%, and this figure is expected to grow even further. Now pair this statistic with the knowledge that the average user checks their phone 85 times a day. Hence, you can see why having a small or large mobile business app is important to a company’s long-term prospects and competitiveness.
How does an All In One Medical App work?
When a user opens an All In One Medical App, the app communicates with the device’s operating system. Whether it’s an Android or an iOS device, the built-in programming language native to the app’s integrated development environment (IDE) gives a smoother workflow to access the respective services.
For an on-demand multi-service app, the challenge is to present a list of all the available services in the application menu. Here, your customer is introduced to all the important features that include my bookings, favorite medical expert, wallet, notifications, and much more. Likewise, the delivery driver or the doctor can also make use of the same options via a different app made specifically for their purpose.
Booking an Appointment
The list of nearby general practitioners, physiotherapists, nurses, psychologists, etc. can be found in the app. Moreover, the user can view a list of nearby professionals with their names, locations, distances, and ratings. Likewise, medical professionals can update or add their respective information in the service provider app. It’s important here to add an option where the medical professional can update photos for the user to understand their expertise more clearly. Moreover, they can also update their work location as per their requirements.
Furthermore, when the user sends a booking request, the medical expert can accept or reject the request from the app. If accepted, a push notification informs the user about the update, and the medical expert receives the details of the location along with the subcategory of the services.
Uniquely, the user and the medical expert can chat via text messages and, if necessary, can also call each other. With the help of VoIP, the feature of video consultation is an imminent service to bring transparency to both parties. Moreover, options like ‘Job Started’, ‘Job Completed’, and ‘Reviews and Ratings’ are some of the essential aspects of the All In One Medical App.
On-Demand Medicine Delivery
Being an All In One Medical App, a considerable advantage over your competition is the availability of important services in a user-friendly manner. In the app, after logging in, the user can search for the pharmacy item, add it to the cart, and attach a prescription to move forward to the checkout step.
Here, they will be prompted to choose between two options: Delivery or Takeaway. Afterward, the final step is choosing the payment method via credit/debit, cash, or wallet. If everything is done successfully, the user is notified that their order has been placed via a push notification. Moreover, the user can call the pharmacy store or reach it using the map integrated into the app.
In the case of medicine delivery, the order is assigned to the delivery driver as soon as the pharmacy store accepts it. Then, the delivery driver accepts the request from the app within the set time; otherwise, it would be sent to the other delivery driver.
Meanwhile, everything related to the order is updated in real time in the user app. From ‘Order Picked Up’ to ‘Driver Has Arrived’, everything is made clear to maintain transparency. The same address that the user has shared while booking is sent to the driver along with any extra instructions for an effective delivery experience.
Overall, an All In One Medical App workflow is simple, minimalistic, and effective at keeping users engaged. Therefore, it’s best to design a wireframe before starting the actual design and development work.
Create An Application Strategy
Just creating an application is not enough. You need to know how the All In One Medical App will align with your business goals and how it fits into your business model. It’s not enough to just make an app; you need to be able to use the app to shape the customer’s experience with the business. What’s important is that your mobile app strategy will dictate the direction you take to build your app. This way, your mobile app strategy becomes the blueprint for its actual development.
Creating an Experience
A comprehensive mobile app strategy that considers your business goals and integrates them into your mobile app gives you an edge when it comes to competing for new customers (and retaining existing ones). Plus, a bad mobile app creates a bad mobile app experience, and that’s why it’s so important to get it right the first time. As you create an app, more value is added to both your business and the customer, giving your business an edge over your competitors.
In-House or Third Party?
An important question that always arises when considering the process of creating applications is whether to develop the application in-house or with a third party.
Creating apps in-house is only effective for large companies where the resources for long-term development cycles and ongoing maintenance exist. However, even some large companies share development between their own and third-party developers.
Outsourcing applications, or, in the case of smaller, local companies, simply outsourcing specific software elements, provides significant benefits. Cost plays an important role. Entrepreneur offers several articles on outsourcing app development, including tips for outsourcing said development and reaping greater benefits.
For new and budding startups, the best idea is to simply buy a ready-made app and then work with a professional white-label firm to customize it efficiently. In a practical sense, you test features, and developers customize the script that brings the ideas to life. Once you have a mobile app strategy, all it takes is development and maintenance, so you can provide a valuable app for both yourself and your customers.
Conclusion
Having an All In One Medical App is a sign that your company or business is up to date with the latest trends, and it gives consumers a means of interacting with your company or business. This in turn leads directly to increased profits, a better customer experience, and thus business expansion. By defining all the fundamentals and by developing apps using clone apps, you create a customer experience that provides your subscribers and potential customers with a valuable product and purpose.
Sandy D